- Includes bibliographical references (p. 184-185). - A.Attitude and Ambiguity Tolerance -- B.Built-in Backbone -- C.Coaching, Culture, and Common Sense -- D.Do the Next Right Thing -- E.Exceeding Expectations -- F.Fun and the Fish Market Philosophy -- G.Goombah and the Golden Rule -- H.History and Heroes -- I.Inform, Instruct, and Inspire -- J.Jacks or Better -- K."Kick Butt and Hug" -- L.Low-Maintenance Leadership -- M.Metaphors and Morale -- N.Networking and Nit-Picking -- O.Optimism or Else -- P.P's and Q's -- Q.Quid Pro Quo -- R.Removing Obstacles -- S.Straight Talk -- T.Teflon Tenacity -- U.U-Turns -- V.Vision and Vocabulary -- W.Work and Play -- X.X-Ray Thinking -- Y.Yin and Yang -- Z.Zen for School Leaders -- A Final Word -- Resource 1 A New Vocabulary for School Leaders -- Resource 2 What Business Leaders Say About Leadership That School Leaders Need to Hear -- Resource 3 Business Books You Might Want to Read to Become a Better School Leader.
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